Shipping Policy

1. Order Processing Time All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

2. Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.

• Local Delivery / Standard Shipping: Typically takes 3 to 5 business days.

• Note: Because we are a community-run club shop, fulfillment may occasionally take slightly longer during peak event seasons, but we always do our best to get your gear to you quickly!

3. International Shipping We currently ship locally within Singapore. If you require international shipping, please reach out to us directly through our contact page before placing an order.

4. Missing or Damaged Items If your order arrives damaged in any way, please email us as soon as possible at club@grovecollective.sg with your order number and a photo of the item’s condition. We address these on a case-by-case basis and will work hard to make it right.

5. Questions? If you have any further questions, please don't hesitate to reach out to us at club@grovecollective.sg.